By Yasmin Porritt
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September 4, 2025
In this episode of Hop, Skip, and a Jump, I had the absolute pleasure of sitting down with the incredible Rachel Bean — a registered veterinary nurse, canine first aid educator, and someone who’s shaping standards in the pet care industry. I’ve known of Rachel’s work for a long time, but hearing her story firsthand was inspiring. She started out back in 1994 as a Dogs Trust kennel manager, later training as a veterinary nurse and qualifying in 2001. Even now, she still works in practice, balancing her clinical days with her passion for teaching canine first aid. What began as a few voluntary sessions for RSPCA staff has grown into an Ofqual-recognised qualification — a huge achievement in an industry that, let’s be honest, is largely unregulated. Anyone can call themselves a first aid instructor, but without real knowledge and hands-on experience, the wrong information can be dangerous. Rachel is determined to change that by ensuring the training is accurate and evidence-based, especially for pet professionals like groomers, trainers, and behaviourists. Her work doesn’t stop at the UK border. She’s travelled to Thailand to work with street dogs, to India and Cyprus to support shelters, to Beijing to train local dog trainers, and to Kenya where she worked with Action for Cheetahs. In Kenya, she helped handlers look after detection dogs trained to track cheetah scat for conservation research — a fascinating project that shows just how far her skills can go. One of the most valuable parts of our conversation was Rachel’s update on current heat stroke guidelines. Too often, I still see outdated advice being shared online. Heat stroke is life-threatening, but it’s usually preceded by heat stress — and that’s when we have the best chance to act. CURRENT HEAT STROKE ADVICE WET THEN VET – If you’re near a vet, start cooling the dog immediately, then get there with air conditioning blasting. RAPID COOLING SAVES LIVES – If you’re further away, immerse (not submerge) the dog in the coldest water you have, then transport. Tepid water is not effective enough. For elderly dogs, puppies, or those with serious health conditions, avoid full immersion — wet them thoroughly and use fans or AC instead. Rachel also spoke about cooling coats. They can be brilliant in the right situation, but shouldn’t be used as a free pass to exercise dogs in dangerous temperatures. As someone who works with dogs every day, I know just how differently each one handles heat. Some, like brachycephalic breeds, are more vulnerable, but even the healthiest dog can make poor decisions — like lying in full sun for hours. This chat with Rachel reminded me why I’m so passionate about sharing good, practical information. When accurate knowledge gets out there, it saves lives — not just here in the UK, but all over the world. Check out the full episode below and Rachel Bean RVN's socials FB- https://www.facebook.com/RachelBeanVetNurse/?locale=en_GB Insta- https://www.instagram.com/rachelbeanrvn/?hl=en Website- https://www.vet-on-set.co.uk/